COVID-19 Update:

NOTE: Due to the Covid-19 pandemic in our state, We've increased our safety measures for all employee's. Below you will find the timeline for our customer service processes.

  1. Warranty Claims (submitted online) – No Delays
  2. Trouble shootings – No delays . Please use our website to find manuals, FAQ's and Videos.
  3. Callback Request - 7 to 10 business days delay.
  4. Shipping –7 to 10 business days delay.

We urge you to use our website for your customer service needs. We will continue to process your warranty as fast as we can. Statuses for Callbacks, Warranty claims and Website purchases can be viewed through your website account portal. Thank you for understanding.

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Saluspa Pump/Heater