COVID-19 Update:
We urge you to use our website for your customer service needs. As new developments emerge regarding the coronavirus (COVID-19), we are committed to doing everything we can to meet your Customer Service needs. We will continue to process your warranty claims and website orders in a timely manner. Thank you for your understanding.


Service Portal

Why is my warranty status under "pending additional info requires"?

Why is my warranty status under "claim under review"?

Where can I track my shipment?

Can I modify my claim after the claim was already submitted.

Online Orders

Can I purchase a part directly from your office ?

How long does it take to ship my order?

Can I get overnight or express shipping?

Warranty Claims

How long is the warranty process?

Where can I find my warranty ID number?

I cannot find my receipt?

Can I get a refund instead of a replacement part?

Am I under warranty?

How do I submit my claim?